Account Opening: By opening an account with us(RbM), you agree to abide by the terms and conditions set forth by RbM.
Deposits: We accept deposits in the form of cash, check, wire transfer, or other electronic means. RbM reserves the right to place a hold on deposited funds, based on its policies and regulatory requirements.
Withdrawals: You may withdraw funds from your account at any time, subject to withdrawal limits and any applicable fees or charges. The bank reserves the right to refuse or delay withdrawals in accordance with its policies and regulatory requirements.
Fees and Charges: RbM may charge fees and other charges for various services, such as account maintenance, ATM usage, wire transfers, and overdrafts. You will be notified in advance of any changes to fee schedules.
Interest: Interest may be paid on certain types of accounts, such as savings or money market accounts, at rates determined by RbM. Interest rates may vary over time and are subject to change without notice.
Security: RbM takes reasonable measures to protect the security and privacy of customer information and transactions. However, the bank cannot guarantee absolute security and is not responsible for losses due to unauthorised access or other security breaches.
Termination: Either party may terminate the account at any time, subject to applicable regulations and procedures. RbM reserves the right to close accounts for various reasons, such as inactivity or violation of terms and conditions.
Governing Law: The terms and conditions of the account are governed by applicable laws and regulations, as well as the policies and procedures of the bank. Any disputes arising from the account will be subject to the jurisdiction of the appropriate courts.
Customer Responsibilities: You are responsible for maintaining accurate and up-to-date account information, complying with applicable laws and regulations, and notifying RbM of any suspicious or unauthorised activity.
Amendments: RbM reserves the right to modify or amend the terms and conditions of the account at any time, subject to applicable laws and regulations. Notice of such changes will be provided to you in advance, where required by law.
Please note that these are general terms and conditions and may vary depending on the specific products and services offered by RbM. It is important to read and understand the terms and conditions of your account before opening it.
As an account holder, you have several responsibilities, including:
Maintaining accurate and up-to-date account information: You are responsible for providing RbM with accurate and up-to-date information about yourself and your account, including your name, address, contact information, and identification documents.
Complying with applicable laws and regulations: You are responsible for complying with all applicable laws and regulations governing your account, including anti-money laundering laws and regulations, tax laws, and other financial regulations.
Monitoring your account activity: You are responsible for monitoring your account activity regularly to ensure that all transactions are authorised and accurate. You should report any suspicious or unauthorised activity to RbM immediately.
Paying fees and charges: You are responsible for paying all fees and charges associated with your account, including account maintenance fees, transaction fees, and other charges.
Safeguarding your account information: You are responsible for safeguarding your account information, including your account number, login credentials, and other personal information. You should not share this information with anyone or use it in a way that could compromise the security of your account.
Resolving disputes: If you have a dispute with the bank regarding your account, you are responsible for taking appropriate steps to resolve the dispute, such as contacting customer service or filing a complaint.
Maintaining sufficient funds: You are responsible for ensuring that there are sufficient funds in your account to cover all transactions, including fees and charges. You may be subject to additional fees or penalties if your account becomes overdrawn or if transactions are declined due to insufficient funds.
By fulfilling these responsibilities, you can help ensure the security and integrity of your account, as well as maintain a positive relationship with RbM.
RbM disputes can arise from a variety of reasons, such as errors in account transactions, unauthorised charges, or fraudulent activity. To resolve such disputes, banks generally have a dispute resolution process and settlement terms, which may include the following:
Notification: You should notify the bank as soon as possible if you notice any errors, discrepancies, or unauthorised transactions in your account. You can typically do this by contacting the bank's customer service department or visiting a local branch.
Investigation: Once the bank receives your dispute claim, it will investigate the matter and review all relevant account information and transaction records. This may involve working with third-party vendors or service providers to obtain additional information or documentation.
Resolution: Based on the results of the investigation, the bank will determine whether the dispute is valid and may offer a resolution or settlement. This could involve reversing or correcting the transaction, refunding any fees or charges, or providing compensation for any losses incurred.
Appeals: If you are not satisfied with the bank's resolution, you may have the option to file an appeal or escalate the dispute to a higher level of authority within the bank. You may also have the option to file a complaint with a regulatory agency or seek legal recourse.
Timelines: Banks generally have timelines for resolving disputes and settling claims, which may vary depending on the type of dispute and the specific bank policies. You should be aware of these timelines and follow up with the bank if you do not receive a response within the specified timeframe.
It is important to read and understand the terms and conditions of your account, including the bank's dispute resolution process and settlement terms, to ensure that you are aware of your rights and responsibilities in the event of a dispute.
RbM limitations refer to the restrictions or limitations imposed by banks on certain types of transactions or activities that customers can conduct on their accounts. These limitations may vary depending on the bank's policies, account type, and regulatory requirements. Some common examples of bank limitations include:
Withdrawal limits: Banks may impose daily or monthly limits on the amount of cash that customers can withdraw from their accounts to prevent fraud or unauthorised transactions. These limits may vary depending on the type of account and the customer's transaction history.
RbM does not offer refunds for service fees that may apply due to service fees, if you have been charged unjustly please feel free to email our team on
[email protected] for more information on the account/charge.
Transfer limits: Banks may also impose limits on the amount of funds that customers can transfer between accounts or to other banks. These limits may be based on the account type, transaction history, or regulatory requirements.
ATM usage limits: Banks may limit the number of transactions or the amount of cash that customers can withdraw from ATMs. These limits may vary depending on the type of account and the ATM location.
Transaction limits: Banks may limit the number of transactions that customers can conduct on their accounts in a day or a month. These limits may be based on the account type, transaction history, or regulatory requirements.
Overdraft limits: Banks may limit the amount of overdraft protection that customers can receive to prevent excessive fees or charges. These limits may vary depending on the account type and the customer's credit history.
It is important to understand these limitations and to ensure that you comply with them to avoid fees, penalties, or other consequences. You should also review your account terms and conditions regularly to stay informed of any changes to these limitations.
Debit cards are a popular form of payment that allow customers to access funds from their bank accounts to make purchases or withdraw cash at ATMs. Some common terms associated with debit cards include:
PIN: A personal identification number (PIN) is a secret code that you enter at an ATM or a point-of-sale terminal to authorise transactions. You should never share your PIN with anyone or write it down where it could be easily found.
Card expiration: Debit cards have an expiration date printed on them, after which they cannot be used. You should receive a new card before the old one expires to ensure uninterrupted access to your funds.
Overdraft protection: Some banks offer overdraft protection, which allows customers to make purchases or withdraw cash even if their account balance is insufficient. However, overdraft protection may result in fees or charges, so it is important to understand the terms and costs associated with this service.
Daily spending limits: Some banks impose daily limits on the amount that customers can spend or withdraw using their debit cards to prevent fraud or unauthorised transactions. These limits may vary depending on the account type and the customer's transaction history.
Transaction fees: Debit cards may be subject to transaction fees or other charges, such as foreign transaction fees, ATM usage fees, or account maintenance fees. You should review your account terms and conditions to understand the fees and charges associated with your debit card.
Card replacement: If your debit card is lost, stolen, or damaged, you should contact your bank immediately to request a replacement card. Some banks may charge a fee for card replacement.
Fraud protection: Debit cards may come with fraud protection features, such as alerts for suspicious transactions or liability protection for unauthorised charges. You should review your account terms and conditions to understand the fraud protection measures available to you.
It is important to understand these terms and to use your debit card responsibly to avoid fees, penalties, or other consequences. You should also review your account activity regularly to detect and report any unauthorised transactions or suspicious activity.
Third-party services refer to services provided by companies or vendors that are not affiliated with your RbM account. Some common examples of third-party services include mobile payment services, financial management tools, or investment services. When using third-party services, it is important to understand the following terms:
Terms of service: Each third-party service provider will have its own terms of service, which outline the terms and conditions of using the service. It is important to read and understand these terms before using the service.
Data sharing: Some third-party services may require you to share your bank account or financial information with the service provider. You should review the service provider's privacy policy to understand how your data will be collected, used, and shared.
Liability: Your bank or financial institution may not be liable for any issues or problems that arise from using third-party services. It is important to review the terms of service and the service provider's liability policy to understand your rights and responsibilities.
Fees: Third-party services may charge fees or commissions for using the service. You should review the fees and charges associated with the service before using it.
Security: Third-party services may pose security risks, such as data breaches or unauthorised access to your bank account information. You should review the service provider's security measures and protocols to ensure that your data is protected.
Integration: Some third-party services may be integrated with your bank or financial institution's services, such as mobile banking or online bill pay. It is important to understand how the service is integrated and how it may impact your account or transactions.
It is important to use caution and exercise due diligence when using third-party services, and to review the terms and conditions of each service before using it. If you have any questions or concerns about using a third-party service, you should contact your bank or financial institution for guidance.
International money transfers involve sending money from one country to another, which may be subject to different regulations, fees, and exchange rates. Here are some common terms associated with international money transfers:
Exchange rate: The exchange rate is the rate at which one currency is exchanged for another. When sending an international money transfer, the exchange rate may fluctuate depending on market conditions and can impact the amount of money received by the recipient.
Transfer fees: Banks or money transfer providers may charge fees for sending international money transfers. These fees may vary depending on the provider and the transfer amount.
Currency conversion fees: In addition to transfer fees, banks or money transfer providers may charge fees for converting one currency to another. These fees may also vary depending on the provider and the transfer amount.
Delivery options: International money transfers may be delivered to the recipient's bank account, mobile wallet, or pickup location, depending on the provider and the country. Some providers may offer same-day or next-day delivery options for an additional fee.
Receiver information: To send an international money transfer, the sender will need the recipient's name, address, bank account information, and any other required information. It is important to ensure that the information is accurate and up-to-date to avoid delays or errors.
Regulatory compliance: International money transfers may be subject to various regulatory requirements, such as anti-money laundering laws, sanctions, or foreign exchange regulations. The sender and the recipient may need to provide additional information or documentation to comply with these regulations.
It is important to understand these terms and to choose a reputable and reliable provider when sending international money transfers. You should also review the fees and exchange rates associated with the transfer to ensure that you are getting a fair and competitive rate.
RoyalMonze Institute of Medical Evangelism reserves the right to make changes to these terms and conditions ant any give moment please revisit the terms often.
If you do not agree to our terms and conditions feel free to find another service provider.
